Returns

If you are unhappy with your purchase for any reason, please get in touch via email (quoting order number) within 7 days of receiving your purchase and I will be happy to provide a refund, replacement or exchange. Returned items are the responsibility of the customer and will not be accepted if used or damaged. Please insure artwork is packed correctly and sent in its original packaging (or equivalent). Providing it arrives back safely and remains in the exact condition it was sent, you are guaranteed a full refund* within 7 days. As the costumer is responsible for goods until the items have reached the studio, I would strongly advise proof of postage is obtained when arranging the return. Please note: items must be returned within 14 days of purchase. *Delivery charges will not be refunded

Unfortunately, refunds cannot be offered on any artwork that has been commissioned. It is my hope you are 100% delighted with your artwork, however should you find anything wrong with your order, please get in touch immediately and I will find a way to resolve the issue.

Shipping

Please be advised, items will be shipped within 5 working days of payment clearing. Once dispatched please allow a further 2-3 days to receive your purchase.

International shipping is also available and calculated at the point of checkout. Please note: customs fees, taxes, tariffs or duties incurred once the parcel has left the UK are not included in the postage cost and is the responsibility of the buyer.

All products are posted in appropriate means, they are protected and should arrive undamaged.

Faulty Items

If you consider the item(s) received as faulty, please get in touch via email: hello@paigedenham.com with your order number. Please note, due to the nature of printing and unique processes colours may vary slightly between prints. Great care is taken with product photography to ensure all images are a true representation of products sold. However, due to the handmade nature of the artwork and inconsistencies in how computer screens reproduce colours, it cannot be guaranteed the product received will look exactly the same as you have seen on your screen. Studio visits are welcomed to view artwork before purchasing and can be arranged via email.